OneSource Learning: AI at Work – To Scam You?
Christopher McDade, vice president of desktop solutions for Delta Group, recently presented at OneSource in a session sponsored by AMWINS, delivering a compelling seminar on the shifting landscape of artificial intelligence (AI). McDade’s presentation offered a comprehensive overview of the AI toolset currently reshaping both the commercial and consumer sectors.
McDade also covered the many ways in which we can use technology paired with human intuition to detect scams. It was yet another excellent presentation from the leading educational resource for the Texas Option industry.
How is AI being used by bad actors today? McDade shared 10 ways AI can be abused in an insurance claim:
- Fabricating supporting documents
- Creating synthetic identities
- Reverse-engineering claims approval patterns
- Deep-fake injury evidence
- Writing sophisticated demand letters or statements
- Simulating conversations
- Manipulating metadata and geotags
- Fake expert opinions
- Learning how to evade fraud detection
- Simulating dashcam or surveillance footage
What a session! OneSource thanks Christopher McDade with Delta Group for speaking, AMWINS for sponsoring of the session, and Doyle & Seelbach for serving as title sponsor of OneSource in 2026.
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